Festival Currency

The official currency used for food, wine, beer, cider and spirit purchases on site at Vino Paradiso.
GET YOUR FESTIVAL CURRENCY
FAQ

What is Festival Currency?

A Festival Currency Card is the official currency used at Vino Paradiso. Cash or card will NOT be able to be used for on premise purchases at Vino Pardiso.

The Festival is cashless, and the Festival Currency Card is the only option for making purchases at Vino Paradiso.

How Does it Work?

Visitors pay our friendly POS Staff with either cash or card, and receive a Festival Currency Card that can be used to make purchases throughout the Festival.

The card contains a chip, which can be read by the Exhibitors scanner that deducts a set amount from the card depending on what they purchase.

Why Festival Currency?

By using the Festival Currency Card, we are able to provide faster service, instead of fumbling for change in your pocket, or a pin number on your card, all you have to do is simply scan your Vino Paradiso Festival Currency Card on an Exhibitor scanner and start enjoying your purchase.

How Do I Pay for my Festival Currency Card?

Visitors can pay for a Festival Currency Card using either cash, Visa, Mastercard or their debit card. AMEX and Diners Club cards are not available for use with the Vino Paradiso Festival Currency Card

They cannot use AMEX or Diners Club cards.

Festival Currency Purchase Example One:

  1. Visitor purchases $50 of credit on their Festival Currency Card;
  2. $2.50 of this amount is a refundable bond on the card; and
  3. Visitor has $47.50 to spend with Exhibitors.

Festival Currency Purchase Example Two:

  1. Visitor purchases $50 of credit on their Festival Currency Card;
  2. $2.50 of this amount is a refundable bond on the card;
  3. Visitor purchases $5.00 Festival Glass at POS Booth; and
  4. Visitor has $42.50 to spend with Exhibitors

How Much Does it Cost?

You can choose to put any amount on your festival currency card whilst at the festival. However, pre purchase amounts are set as follows :

$15.00
$30.00
$50.00
$100.00

How Much Should I put on my Festival Currency Card?

The approximate Price Guide at Vino Paradiso is:

  • 30ml Sample of Wine – $2.50
  • 100ml Sample of Beer or Cider – $2.50
  • Glass of Wine – $5.00 – $10.00
  • Glass of Beer, Cider or Spirits – $5.00 – $10.00
  • Cocktail – $5.00 – $15.00
  • Food Dish – $5.00 – $20.00

Is there a Minimum Purchase to Buy a Festival Currency Card?

Yes. The minimum amount a visitor can put on Festival Currency Card is $15.00.

How Do I Top Up?

Visitors simply return to a POS Booth and top up the amount of money on their existing card.

How Do I Know How Many Credits are Remaining on my Card?

Immediately after every transaction, the scanner will indicate how much credit is remaining on the Festival Currency Card. Visitors can simply ask an exhibitor how much credit they have remaining, or do the same process at any POS Booth.

What Happens to the Remaining Credits on my Card?

All credits remaining on a Festival Currency Card are 100% refundable. This gives Visitors the peace of mind that if they don’t spend the entire amount on their Festival Currency Card, that they can get their remaining money back.

This can be refunded as cash or as a refund on the debit or credit card that they made the initial purchase with.

Festival Currency Refund Example One:

  1. Visitor has $10.00 of credit remaining on card;
  2. Returns card to Refund Station; and
  3. POS Staff Member refunds $10.00 of credit and $2.50 for card bond.

Festival Currency Refund Example Two:

  1. Visitor has $0.00 of credit remaining on card;
  2. Returns card to Refund Station; and
  3. POS Staff Member refunds $2.50 for card bond.

What if I Lose my Card?

Vino Paradiso is not Big Brother, and we are not tracking the location of our visitors or their Festival Currency Cards. Unfortunately, if a visitor loses their card, the credits remaining on the card are also lost.

What is a Card Bond?

Each card has a refundable bond placed upon it for the amount of $2.50.

As Vino Paradiso is an environmentally friendly Festival, we urge Visitors to return their card when leaving the Festival. A refundable bond of $2.50 is placed upon every card until it is returned at one of the allocated four Refund Stations. When Visitors return the card they receive whatever amount is left on the card as well as the $2.50 refundable bond.

What is a Festival Glass?

A Festival Glass is required to taste and purchase wine, beer, cider and spirits at Vino Paradiso.

How Much is a Festival Glass?

Each Festival Glass is $5.00 and can be paid with by a Festival Currency Card.

Can I use cash to pay for food and drinks if I haven’t purchased Festival Currency?

The Vino Paradiso Festival is a ‘cashless’ festival. In other words, to buy food and drinks to consume at the event you’ll need to use festival currency.

How Does Festival Currency Work?

You can buy festival currency at the event (with cash or credit card) or for a faster experience, in advance via the Vino Paradiso Website.. The VP card you will receive contains a chip, which can be read by the Exhibitor’s scanning device, that deducts a set amount depending on what you purchase. It’s so simple to use, let the exhibitor know what you would like to purchase. They will ring up the transaction on their device. Then scan your VP card against their device and bingo, transaction is complete, start enjoying your wine, beer, cider, spirits and food!

How much should I put on my VP Card?

The approximate Price Guide at the Vino Paradiso Festival is:

Sample of Wine: $2.50
Glass of Beer/Wine/Cider: $5.00 – $10.00
Cocktails: $10.00-$20.00
Food: $5.00 – $20.00

We would recommend a minimum of $50 to be pre-loaded onto your VP card to maximise your experience at the Festival!

How do I know how much is remaining on my card?

Visitors can simply ask an Exhibitor how much credit they have remaining and scan their card, or do the same at any Roaming Top-Up Seller or Festival Currency Booth.

After each transaction, the Exhibitor will also show you the balance on your card.

Cool, but how much do I pay for this?

That’s easy: A one-time activation fee of $3.50 is deducted from your initial top-up (think of it as the purchase cost of the VP card). It only gets deducted once and no longer will you be charged ATM fees each and every time you need a little more cash on site!

Can I get a refund on any Festival Currency I don’t spend at the event?

Yes you can! Make sure you keep your VP card. Head to the Vino Paradiso Festival website from Midday, Monday 20th November – Midnight, Sunday 26th November and click on the FESTIVAL CURRENCY REFUND button. Simply enter your full name, email address, BSB, Account Number as well as the RFID number printed on the back of the card and hit complete! Your refund will be processed back into your bank account within 14 working days. Please note, refunds are subject to a $2.50 administration fee, therefore refunds under this amount are unable to be processed.

Free Festival Glass

Every pre-purchased Festival Currency package receives a FREE Festival Glass which is required to taste and purchase wine, beer, cider and spirits throughout Vino Paradiso.

With 50,000 wine and food fans expected to join us at The Rocks, we recommend you pre-purchase your Festival Currency in advance to reduce queuing, save money and maximise your festival experience. With your pre-purchased currency in your pocket you can arrive at Vino Paradiso at your leisure and begin tasting without delay.

$2.50 = 1 x 30ml taste of wine or 1 x 100ml taste of beer / cider.

Food and full glasses of wine, beer and cider start from just $5.00.

Packages
$30 Package

Includes Free Festival Glass and Currency Card with $30 worth of Festival Currency


$50 Package

Includes 2 Free Festival Glasses and Currency Card with $50 worth of Festival Currency


$100 Package

Includes 2 Free Festival Glasses and Currency Card with $100 worth of Festival Currency

GET YOUR FESTIVAL CURRENCY

Please bring your Eventopia receipt on the day to collect your Festival Currency and FREE Festival Glass and begin your tasting experience.